Cut costs, save time, and eliminate the paperwork headaches slowing your practice down.
4.9⭐ | 617 Practices Served
Join 617+ practices that reclaimed their time, boosted revenue, and eliminated administrative headaches with RGT's HIPAA-compliant virtual medical assistants.
When a call goes unanswered, patients go elsewhere.
Our VMAs answer every patient call 24/7, so you never miss an opportunity.
Paperwork leads to burnout and delayed care.
We take on your scheduling, pre-auths, reminders, and data entry, freeing your staff to focus on patient care.
Constant turnover and rushed interactions hurt patient experience.
Our VMAs handle repetitive, time-draining tasks, preventing burnout and improving team morale.
Hiring in-house means high overhead and management headaches.
With VMAs starting at $7.50/hr, you get scalable support with no benefits or hidden costs.
Weekends spent chasing authorizations and paperwork aren’t sustainable.
Practices using RGT reclaim up to 40 hours per week—giving you time for patients, family, and yourself.
Read how our virtual assistants have transformed practices across the country.
"I was skeptical about virtual assistants, but Maria transformed our cardiology practice. She handles scheduling and builds genuine relationships with patients. I spend less time on admin work and can focus on patient care."
"Staff turnover was killing us, and I couldn't afford full-time help. The 2-week trial convinced me—my VMA handles insurance verifications and follow-ups perfectly, letting my team focus on patients."
"After trying several VAs, RGT was different. My assistant handles all scheduling and insurance verification with incredible attention to detail. Patients comment on how easy booking is now, and no-shows have dropped."
"Burnout was setting in from endless admin work. RGT's affordable VMA service changed everything. I've cut admin time by 40% and found my work-life balance again."
"Our pediatric practice was drowning in admin work. My VMA integrated seamlessly and became an extension of our team. Parents are happier, and our patient satisfaction scores improved significantly."
"Paperwork was taking over patient time, leading to burnout. My HIPAA-compliant VMA handles scheduling and insurance verification efficiently. I'm less stressed, more present with patients, and the practice is more profitable."
"As a solo practitioner, I couldn't afford in-house help but was drowning in admin tasks. My knowledgeable VMA reduced overhead costs while improving patient satisfaction and office efficiency."
Get started with RGT Virtual Medical Assistant in just four simple steps
Discuss your practice needs and how we can help.
We'll assign you a dedicated, trained assistant.
No risk, no obligation. Get hands-on help right away.
If you're satisfied, continue with our service. If not, cancel at any time.
Hassle-free, scalable support
When Dr. Chen first heard about our Virtual Medical Assistants, he was skeptical. But with our 100% risk-free 2-week trial, he saw the difference in just days. We handled his patient calls, scheduling, and verifications—at no cost and no commitment. Within a week, he had fewer no-shows, happier patients, and more time back in his day.
Book a quick call to set up your no-risk trial today.
Start Your Free Trial NowYour privacy and data security are our top priorities. We adhere to all HIPAA regulations and implement robust safeguards to protect your sensitive healthcare information.
FAQs
Answers to Your Top Questions about virtual medical assistant services (VMAs)
Are VMAs trained in HIPAA compliance and patient confidentiality?
Yes, absolutely. All our Virtual Medical Assistants receive thorough training in HIPAA compliance and data security best practices. Patient privacy is a top priority, and we ensure every assistant follows strict confidentiality protocols.
How do I sign up for Virtual Medical Assistance Services?
For your peace of mind, we'll call you first to answer all your questions and help you make an informed decision before signing up. Our goal is your complete satisfaction from day one and from then we move forward with you step by step.
Will my Virtual Medical Assistant work in my time zone?
Yes, we provide 24/7 support. Whether you need assistance during early mornings, evenings, weekends, or even overnight, we’ve got you covered. We’ll match you with a Virtual Medical Assistant—or a team—who fits your preferred schedule, ensuring continuous support whenever your practice needs it.
Can we cancel anytime?
Yes, absolutely. We have no long-term contracts or obligations—you’re free to cancel at any time if you’re not satisfied. That said, it rarely happens! We’re committed to your success and always open to feedback. If there’s ever a concern, we’ll work closely with you to make things right.
Your satisfaction is our priority. If you're ever unhappy with your VMA, we'll first try to address your concerns through coaching and training. If that doesn't work, we'll match you with a different assistant at no additional cost. We're committed to finding the perfect fit for your practice—our 97% client retention rate speaks to how rarely this becomes necessary.
Your VMA becomes a genuine extension of your practice. They answer calls using your preferred greeting, access your scheduling system directly, and follow your specific protocols for handling patient inquiries. They're trained to recognize urgent medical situations and will follow your established escalation protocols. Many doctors tell us their patients can't tell the difference between our VMAs and in-office staff.
Absolutely! Our VMAs are experts at patient engagement. They implement proven strategies like personalized appointment reminders, thoughtful follow-ups, and accommodating rescheduling when needed. Most practices see their no-show rates drop by 30-40% within the first two months, which directly improves your bottom line and patient care continuity.
We carefully match VMAs based on your specialty requirements. Many of our assistants have prior experience in specific medical fields, from dermatology to cardiology to pediatrics. During onboarding, we take time to learn your practice's particular workflows, terminology, and priorities to ensure your VMA understands what matters most to you and your patients.
